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Transferring Your Bluebeam License to a New Computer

Summary

How to move a Bluebeam license to a new computer.

Relevant Products

Bluebeam Revu


You can move your license to a new computer by completing the two step process described below. However, you’ll need the Serial Number and Product Key listed in the license certificate, which was sent to you from registration@bluebeamops.com.

If you’ve lost this information, you can contact us to request that the License Certificate be resent to you. When doing so, be sure to include the serial number, version number, your name, company name, email address, and phone number where you can be reached.

Note: If you don’t know the Bluebeam Serial Number, it can be found on your computer by opening Revu and clicking Help > About. The serial number is listed in the upper-left, below the title and version number, which you also need to include in the email.


Backing up your Revu Settings

Before moving the license, you may want to look at the following article for information about backing up your Revu settings and stamps and restoring them once the new machine has been set up:


Moving the License on Windows 10, 8, 7, & Vista

  1. Go to the Bluebeam Revu Compatibility Chart and confirm that your version of Bluebeam Revu is compatible with the operating system and associated software on your new machine.
  2. While the computer is connected to the internet, unregister the software.
    • Click Start > All Programs > Bluebeam Software > Bluebeam Administrator.

      In Windows 10 and 8.1, click or press Start win8-start-black-on-white-1x4pixel.png and type Bluebeam Administrator.

      -Or-

      Go to Help > Administrator in Revu.

    • On the Tools menu, click Unregister
    • Click OK.
  3. Uninstall the Bluebeam software from the original computer.
    • Click Start > Control Panel.

      In Windows 10 and 8, click or press Start , type Control Panel and press enter. 

    • Click Uninstall a program or Programs and Features.
    • Right-click on Bluebeam Revu, and then click Uninstall.
  4. Download and install the software on the new computer. A download link for the software is included in the License Certificate, and you can also download the software from our Downloads and Updates page.

    Note: Make sure you only download and install the edition and version of the software listed on your license certificate.

  5. During the installation, you’ll be prompted to enter the same Serial Number and Product Key you’d received from Bluebeam.

    Complete the online or manual authorization process to authorize the software on the new computer.

If Revu has already been installed on the new computer, follow the steps listed below to complete the registration process:

  1. Open Revu.
  2. Click Help > Register.
  3. If needed, copy and paste the Serial Number and Product Key from the license certificate email, into their corresponding boxes on the Registration dialog.
  4. Click Register and then click Finish.

    Note: If an error message displays during the registration, click here for details about the meaning of the error means and how to resolve it.


Moving the License on Windows XP

Although we’ve provided the instructions listed below, it’s important to know that Microsoft no longer supports Windows XP. With this in mind, we’re unable to provide support for Revu versions that are incompatible with currently supported versions of Windows. Please refer to our compatibility information for further details.

If you’d like to run Bluebeam Revu on a supported version of Windows, you can purchase the current version online from the Bluebeam Store.

  1. Go to the Bluebeam Revu Compatibility Chart and confirm that your version of Bluebeam Revu is compatible with the operating system and associated software on your new machine.
  2. While the computer is connected to the internet, unregister the software.
    • Click Start > All Programs > Bluebeam Software > Bluebeam Administrator.
    • On the Tools menu, click Unregister.
    • Click OK.
  3. Uninstall the Bluebeam software from the original computer.
    • Click Start and then Control Panel.
    • Click Add or Remove Programs.
    • Select Bluebeam Revu in the list.
    • Click Change/Remove and complete the uninstall.
  4. Download and install the software on the new computer.
    • A download link for the software is included in the License Certificate, and you can also download the software from our Downloads and Updates page.

      Note: Make sure you only download and install the edition and version of the software listed on your license certificate.

    • During the installation, you’ll be prompted to enter the same Serial Number and Product Key you’d received from Bluebeam.
    • Complete the online or manual authorization process to authorize the software on the new computer.

If Revu has already been installed on the new computer, follow the steps listed below to complete the registration process:

  1. Open Revu.
  2. Click Help > Register.
  3. If needed, copy and paste the Serial Number and Product Key from the license certificate email, into their corresponding boxes on the Registration dialog.
  4. Click Register and then click Finish.

    Note: If an error message displays during the registration, click here for details about the meaning of the error means and how to resolve it.